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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Refund policy
All refunds on live animals due to doa or other reasons will be in the form of store credit/gift card. Dollars will only be refunded if there is an overcharge ie shipping , freebie not marked to zero at checkout.
shipped animals will come with LAG live arrival guarantee with photo of dead specimen with 3 hours of deliverywith appropriate mean of verification that it came from us ie the container it was shiped in and a time stamp! ALL LAG REPLACEMENTS WILL INCUR NEW SHIPPING COST!!
dry goods non returnable
Sex guarantee on all sexed tarantulas !! If the spider matures opposite of what you purchased OPE will make it right!!
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